by Tom Goodlet | Aug 11, 2026 | Article
Culture is easy to talk about and much harder to live. Most organizations have values. They put them on websites, office walls, employee handbooks, onboarding documents, and leadership retreat slides. Some lists are thoughtful. Some are inspiring. Some sound like...
by Tom Goodlet | Jul 14, 2026 | Article
Every leader deals with problems. Projects stall. Communication breaks down. Good people miss expectations. Customers get frustrated. Teams lose momentum. Processes that worked last year start creating confusion this year. The strongest leaders do something useful...
by Tom Goodlet | Jun 2, 2026 | Article
Most leaders evaluate their leadership by what they intended to communicate. They care about their people. They want the team to succeed. They try to stay available, offer support, solve problems, and keep things moving. From the leader’s point of view, those...
by Tom Goodlet | May 5, 2026 | Article
Most leaders are surprised to know that the majority of communication problems do not come from bad intentions or deliberately negative actions. Much more often, they come from the ways we try to help. Someone brings us a problem, and we engage quickly. We want to be...
by Tom Goodlet | Apr 7, 2026 | Article
Leaders are expected to respond quickly. When something goes wrong, the pressure is to act, correct, and move forward. Speed and decisiveness often feel like competent leadership. However, the risk is that fast responses often come before full understanding. This...
by Tom Goodlet | Mar 3, 2026 | Article
Leadership requires constant interpretation of people. In order to move quickly and make sound decisions, leaders naturally categorize behavior. Our brains are very good at recognizing patterns and categorizing those behaviors. A problem arises, though, when we begin...
