Help Your Leaders Give the Right Kind of Help

One of the hardest leadership skills is knowing what someone actually needs from you. Sometimes they need a decision. Sometimes they need coaching. Sometimes they need you to listen well enough to help them solve the problem themselves. That is exactly the kind of...

How Leaders Make Sure Their Help Is Actually Helpful

Leaders are often rewarded for being helpful. Someone brings a problem, and the natural instinct is to step in, offer advice, make a decision, or start fixing whatever appears to be wrong. Experience can make that instinct even stronger because experienced leaders...

I Mowed the Wrong Lawn. Twice.

Years ago, my friend John joined the military and was unexpectedly deployed overseas. He and his wife, Heather, had recently purchased a home; they had a newborn, and Heather suddenly had a lot to manage on her own. One Sunday at church, I asked Heather if there was...

Measure How Your Leaders Handle Change

Change can reveal leadership strengths and opportunities. When teams go through growth, transition, promotion, restructuring, or a new season of responsibility, people experience their leaders more clearly. They notice communication, steadiness, follow through,...