How You Finish This Year Gets Decided Right Now

Many leadership teams wait until the pressure of tight deadlines and missed target hits to act. By then, teams are out of sync, options are limited, and time is working against you. The teams that finish strong take control early. They use this window to get aligned,...

When Words Get in the Way

There are times in life when I am certain I am communicating well, and I am completely wrong. A number of years ago, I was in Chile on a mission trip. Now, I had taken three years of Spanish in high school, which means I knew just enough to be dangerous and not nearly...

When Good Intentions Break Down Communication

Most leaders are surprised to know that the majority of communication problems do not come from bad intentions or deliberately negative actions. Much more often, they come from the ways we try to help. Someone brings us a problem, and we engage quickly. We want to be...