The Discipline of Leading Without Labels

Leadership requires constant interpretation of people. In order to move quickly and make sound decisions, leaders naturally categorize behavior. Our brains are very good at recognizing patterns and categorizing those behaviors. A problem arises, though, when we begin...

The Labels We Carry

Early in my ministry years, I worked with teenagers in Appalachia. Let’s just say it plainly. Most of those kids came from very little. They were poor. Yet they were some of the most wonderful, hardworking young people I had ever met. If something needed to be done...

The Leadership Skill That Makes Leaders More Effective

Most leaders believe they listen well. I believed it too. Then I started paying closer attention to what people actually need from the person leading them. I learned something that surprised me. People do not want a perfect answer, or a brilliant solution, or wise...