Leader Effectiveness Training (L.E.T.)

Leader Effectiveness Training (L.E.T.)

Our certified trainers will travel to your workplace to guide your organization through this 2-3 day course.

Leader Effectiveness Training (L.E.T.)

If you desire for you and your team to get better at leadership, this is one of the best organizational courses available. Tom Goodlet is an experienced and certified L.E.T. instructor. He helps organizations create a high-performance culture.

Large companies such as Amazon have been using this proven leadership course to shape organizational culture, set a standard for customer service, problem solve, and increase productivity and return on investment. And now it’s available to you, too.

Complete the two-day course to become a Leader Effectiveness Training Graduate. You get lifetime access to the Gordon Training community and L.E.T. looks great on your profile and resume. When we get better, everything gets better.

A few times a year we offer L.E.T. to individuals, in beautiful Safety Harbor, Florida.

Local 2-Day L.E.T. | Fall 2024

9:00–5:00pm (Eastern Time)

Harborside Christian Church
2200 Marshall Street, Safety Harbor, Florida 34695

Imagine this is your workplace: Managers who seek others’ input and really hear it. Leaders who enable others to solve their own problems. Leaders that build consensus through collaborative power, not just because of their job title. People who are excited to come to work and work hard to make your company successful?

Truly effective leadership programs? They’re not just about the skills. It’s about what DRIVES them. So what drives YOU?


All L.E.T. Workshops are led by specially-trained and authorized L.E.T. Facilitators. Throughout the intensive program, you will learn how and when to utilize the L.E.T. skills through presentations, coaching, video demonstrations, coaching, skill practice exercises, (did we mention coaching?) workbook exercises and small group discussions and activities.

After the L.E.T. Workshop, it is expected that you will have learned how to:

  1. Determine who “owns the problem” in a given situation.
  2. Identify the 12 Roadblocks to communication.
  3. Distinguish between Roadblocks and Active Listening.
  4. Avoid the Roadblocks that cause most helping attempts to fail.
  5. Recognize when team members need your help as a skilled listener.
  6. Use silence, acknowledgments and door-openers to help another person with a problem.
  7. Active Listen to hear another’s feelings.
  8. Active Listen to clarify information.
  9. Distinguish between Acceptable and Unacceptable Behavior.
  10. Determine what to do when another’s behavior is interfering with you meeting your needs.
  11. Develop a three-part Confrontive I-Message.
  12. Confront another’s unacceptable behavior with an I-Message.
  13. Shift gears between I-Messages and Active Listening when appropriate.
  14. Acknowledge others’ efforts with Appreciative I-Messages.
  15. Prevent problems and conflicts using Preventive I-Messages.
  16. Recognize conflict situations.
  17. Distinguish between Conflicts-of-Needs and Values Collisions.
  18. Avoid the use of Method I.
  19. Avoid the use of Method II.
  20. Set the stage for Method III Conflict Resolution.
  21. Use Method III to resolve a conflict you have with another person.
  22. Use Method III to mediate a conflict between others.
  23. Handle Values Collisions.
  24. Use the Principle of Participation when there’s an issue or problem involving team members.

NEW! Earn Professional Development Credits with L.E.T.

Leader Effectiveness Training is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.


  • Two-day in-person L.E.T. workshop: 18 PDC’s
  • Three-day in-person L.E.T. workshop: 21 PDC’s

L.E.T. is a great workshop and an opportunity to improve communication with your team. I highly recommend it!

Todd Demko

Flaharty Asset Management

I appreciate Tom Goodlet sharing His God-given gift of teaching L.E.T. because it has improved me as a business owner and leader.

John Marshall

Suncoast NPI

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