How Leaders Turn Problems Into Opportunities

Every leader deals with problems. Projects stall. Communication breaks down. Good people miss expectations. Customers get frustrated. Teams lose momentum. Processes that worked last year start creating confusion this year. The strongest leaders do something useful...

My Orange Belt Era

Several years ago, my son Mason decided he wanted to take karate lessons. His instructor was Sensei Doug, which sounds very official and slightly intimidating. I should also mention that his American name was just Doug. At first, I had a very specific role in this...

Measure What Your Leadership Is Really Showing

If you want to get a clear picture of the strengths and opportunities in your leadership, our Reverse Evaluations help you see that evidence clearly. Direct reports confidentially assess their manager’s leadership effectiveness, giving strong leaders useful...

No Hiding the Hole

Have you ever torn your clothes? I have. Many times. As a kid, I grew up on Long Island, New York, in a town called Hicksville. Let me just say, there was nothing hick about Hicksville. We lived in a neighborhood with houses close together, small backyards, and...